Alexandra’s Boutique – Online Order Policy

Thank you for shopping with us! At Alexandra’s Boutique, we’re all about outstanding service—whether you visit our store or order online.

While we can’t meet you face-to-face through the website, we’re committed to making your online shopping experience just as smooth and reliable as it would be in person. Here’s what you can count on:

• Your order will be processed promptly and shipped on time.
• We’ll confirm your dress will arrive before your event.
• If we ship the wrong size, color, or style ordered—or if your order can’t arrive in time—we’ll issue a full refund or credit.
• We aren’t able to offer returns or refunds for any other reason.
  

We care about every customer and will always do our best to make sure you're happy with your order. 

About Our Prices

• Prices on our website follow the Designer’s Suggested Retail Price (MSRP).
  
• Designers don’t allow their styles to be sold online for less than MSRP. If you see a lower price elsewhere, it’s likely a counterfeit or poor-quality imitation.
  
• Our in-store prices may differ since our in-store experience includes our tailored personal service.

We aim to keep our website pricing accurate. If we find an error, you’ll have the option to cancel or place a new order at the correct price. We’re unable to honor incorrect prices due to our agreements with designers.

Have Questions?

Reach out during store hours—we’re here to help and happy to answer any questions.

Thank you again for choosing Alexandra’s Boutique!